Customer Testimonials
Great service by Angela. She was very personable and great to work with that day.
Service was great, people are always friendly at the dealership! I will definitely be back!
BJ was excellent to work with and knowledgeable about what was happening and assured me quality was number 1
Very helpful and very friendly. I am always satisfied with the help I get there.
They were very upbeat and professional. They were happy to answer any of my concerns.
This is my 3rd purchase with Ed Allwine @ Patriot. He has always treated me well and helped with decisions about what is the best value for me. Highly recommend Patriot and their service department is awesome as well.
Traci Kennedy was a true pleasure to work with! Thank you for your support in buying my new vehicle. Absolutely love the Buick Envision!
With the help of Greg and the awesome team at Patriot Buick, my husband and I got a 2018 Buick Enclave Avenir and couldn't be happier! The entire team went above and beyond for us, so go give them a look, you won't be disappointed!! Also a side note, if you need a shot of sunshine (or an expresso) go see Ava at the Starbucks she's your girl!! Honestly the most positively memorable car buying experience we've ever had!
Listens to customer the needs and wants . Went beyond exceptions to find the right car for us. Friendly, sincere, I just love driving my new Patriot sold Buick Envision Avenue. Call and ask for Ed Allwine
It’s great that they keep you updated through the time you are waiting for your vehicle
Very nice people to work with and service is always good and done in reasonable amount of time
My used vehicle purchasing experience, was outstanding. Greg did a fine job, and represented the vehicle fantastically. I drove in from another state and he was upfront about everything and made the process seamless. Would highly recommend patriot again.
Always have had excellent service at Patriot. Courteous service reps and timely service. Clean facilities and great amenities. I like to wait for my car because the waiting room is so nice. Thanks Patriot Gilbertsville.
Fair pricing, knowledgeable and friendly staff.
I was taken care of by Ryan it wasnt a schedule visit but he was nice and explained everything to me. I was really happy with the way I was treated
Fantastic dealership and excellent customer service. Ed in sales is absolutely a true professional and friend.
Patriot made the experience of leasing my new truck very easy. The whole team is very good at what they do.
quick, friendly, reliable service. all work was done as advertised. waiting was easy to handle.
very good service will come back for future services if needed
Great job by the service team, especially Angela, who was very good at keeping me informed.
I’ve never had an easier experience buying a car . Sarah is amazing and she stays in contact after the sale . Everyone I have come in contact with there at patriot is helpful, knowledgeable and all around great people . I will always go back when I’m in the market for another car !!
Given the nature of the repair, the staff at Patriot worked well to ensure everything was completed in a timely manner.
The staff at Patriot is friendly and the work was completed quickly! Thank you so much for the great service!
Friendly staff and great service! Location is convenient and comfortable to wait in while your work is being done.
Great initial interaction. Loved the attention to detail with the video explaining from the technician
Everyone we dealt with was very helpful, and polite. They worked together to address our situation in a very timely manner. The free coffee and snack bar is a nice touch.
Service departments can make it break a dealer and this service department sets itself above the rest. BJ my service advisor was great and made me feel like family. Highly recommend A++++
I would recommend this service department to anyone that needs work on there car or truck
I am always impressed by the service that I receive at Patriot. They are the best!
Excellent we were treated very well i am very happy how we were taken care of
Service department was great. From checkout with Autumn to BJ an awesome service provider. BJ kept in constant contact with me and very knowledgeable. Made going to get my truck fixed and serviced a breeze and pleasure to work with. Highly recommend A+++++
I’ve never had a dealer experience that equalled this one and my last dealer experience was at Mercedes Benz. Patriot exceeded my expectations in every aspect of the transaction.
Friendly, quick, affordable service. Honest. Reviewed all repairs afterwards, and checked for coverage under warranty.
Communication was excellent.
First off, I appreciate the ‘new’ service dept and noticeable less aggressive upsell once they have your vehicle in the shop My recent experience culminated several visits trying to find cause of occasional vibration. After having severe issues on 422 I was only able to creep home and called Angie and made into shop next day, a Friday. By Mid afternoon the estimated repair was $ 1400 and a week waiting for some parts. Needless to say I was upset. Wanting to take my vehicle home and wait the week out was deemed unsafe and the general manager - sorry no name - ...
As always, great service! BJ was very kind and helpful! Very quick service!
Very nice experience all around. Very happy with our Envision .. Would definitely recommend this dealership to family and friends.
Our experience with Patriot was excellent as usual. We leased a 23 Encore GX and the great experience was made possible by Sarah. She went above and beyond taking care of the entire process. She's a great salesperson. Car shopping is painful. She made it easy.
Good service, good communication, will be taking my car there for service when it is needed.
Angela was a great help told me what I needed done on my Yukon explained everything
BJ and the service crew was amazing and a huge help. Went above and beyond to ensure my needs were met.
Always a first class experience !!
Everyone at the dealership made our car buying experience very seamless and enjoyable. Definitely recommend
Best dealership I've ever been to! From sales to service everyone is top shelf. I highly recommend!
Staff were attentive and informative.
After the death of my husband I decided to purchase his Buick Encore that he had been leasing. Ed Allwine was extremely helpful in guiding me through the buying process. Melissa Kellog was very knowledgeable and helpful in explaining all I needed to know and understand about the financial end of it. Thank you to you both.
Wonderful service. BJ explained everything to me. Bought my car in 2018 and this is the only place I take my car for service..
Thanks BJ for all your help with our truck!
The people make the dealership they are knowledgeable. They are polite and they try to help you in every way they can.
Jason Owens is the best automotive dealer that exists on planet earth. The entire Patriot team is by far the most professional, educated, process driven and customer focused dealership staff that I have ever encountered. Thank you Patriot Team! Ed Allwine is a complete stud… if you want a car or truck… call Ed!
Jason Owens is the best automotive dealer that exists on planet earth. If you have open franchises that GM needs leadership… you need to award them all to Jason. His team is by far the most professional, educated, process driven and customer focused dealership staff that I have ever encountered. Thank you Patriot staff
I’ve been using them for years. 5 cars in total. 20 between my entire family. Lee is the best sales/customer service around!
Service was very thorough. I even received a video showing the work that had been done. There was good communication throughout the entire process.
Quick service very friendly and kept us up to speed with everything going on with our car
Everyone from sales to service dept. always greet the customers with respect and make sure they are being taken care of.
Quick,courteous service...always aplesurable experience at Patriot GMC,can't say the same at other dealership
Great service! My service advisor BJ was personable, professional and knew exactly what my truck needed. He also honored my need to get in & out quickly. Thanks very much!
We bought a car thru Patriot with salesman John Schmidt. He was fantastic! John went above and beyond to make our experience a successful one. John smoothed our way to owning our new SUV. We love it!!!! The service team is also excellent. We brought our car in for a tire rim issue and we're given a Denali as a rental car and then bought an SUV while still having the rental car. Exciting times. What great teamwork from a group of positive, professional good people. Thanks John for always doing the best for your customers! We will be ...
Patriot GMC and staff treat you like family. Lee is a great salesman and my new Yukon is awesome..
The service team did an outstanding job with my vehicle, special shout out to Angela the service coordinator, she also performed at a high level.
Ryan in your service department is fantastic. He is extremely cordial and he really makes you feel welcomed. I am 78+ years old, and I’ve been to many service centers in my life, but people like this make it an easy decision to continue doing business here. A+ service.
Very professional, friendly and efficient. Sarah and John were the best. I would recommend this dealership to all my friends and family.
The service department was fantastic, setting me up with an office to work in while they took care of my Yukon.
My fiancé and I were looking for a vehicle for him and found a Toyota 4 Runner SR5 on their lot. I was on AutoTrader and inquired about it, to see if it was still available. Greg Oblak got back to me immediately via email and told me that yes it was! I then went back on AutoTrader and it was gone. I contacted Greg and said they must have it under contract already, because it is off the site. He went above and beyond to prove to me that it indeed was on the lot and still available!! At 7:30 at ...
One of the best waiting area i have ever came across. Comminication is great through text messages
Always have a great experience when I come here to get my car worked on!
Always professional and well trained, an enjoyable experience. Very competitive priced and affordable. Always my go to place for service,
Bought my new to me 2019 Chevy Colorado from Traci. It was just what I was looking for. Go see Traci!
They gave me a very competitive quote on special order tires for my roadster and treated my car right. a couple if bucks to know is treated with care and consideration is money well spent!
This is my 2nd car bought from Dylan at Patriot. Dylan and the Patriot staff are fantastic and I wouldn’t want to shop anywhere else!
Very easy to make an appointment. Waited for my vehicle and the waiting area was very nice.
My fiancé and I worked with Dylan & I can not say enough good things ! I’ve worked in sales since I was 18 & he crossed off all our expectations of a good salesman. He was kind, knowledgable, understanding , & the best part… NOT PUSHY. The entire process was comfortable and even after the car was purchased he made a point to reach out and assure we still loved the car ! I don’t think I’ll ever go back from a GMC now !
Friendly patient and humble noble respectful ppl who work there with virtue on a daily
Good service, good communication, sales associate very nice and helpful, professional and clean environment, courtesy car is a plus
Close to where I live easy to get to. They then to do a good job.
Very involved in your service. Receive updates regularly, very thorough, very informative. A pleasure from schedule to pick up.
Ryan the service advisor was amazing. I had a great first visit. Patriot is my new service dept!
PJ is one of the Best or the Best Service people you have working there. He knows I am always in a hurry and gets me in and out. The people working on my vehicle do a fantastic job as I never had to bring it back for shoddy work done. This is why people keep coming back to Patriotic….
Friendly staff, clean lobby, reasonable prices. They got us in last minute and work was done on time as promised.
The dealership was filled with a very professional staff and provided a proper amount of information.
I liked the no pressure sales approach and the ability to negotiate my deal. I never shop dealers that say “ we don’t negotiate the price is set “. Also you had the very SUV in the colors and options I wanted. I was asked respectfully if I wanted to buy the vehicle.
Great service! Everything was explained and the lounge was great!
Dylan: Awesome salesman. Very friendly and always smiling. Very knowledgeable of vehicles on the lot and respectful to my needs and wants in a vehicle. This is the second vehicle I have purchased from Dylan at Patriot GMC and will continue to do business with Dylan and the Patriot GMC family. Patriot GMC is a very clean dealership and everyone is welcoming and willing to help where/when necessary. They made my wife feel more special by placing a bow on her new Acadia. Thank you Pete Howell
This is the first New Car I've purchased since 2004. I've bought many used cars so I am a seasoned buyer to say the least. My salesperson even though young was able to deal with my bargain abilities. Went home with the best deal and the car I searched for for weeks. Nice job Traci!
I called with a warranty problem and was given an appointment and the issue resolved in two business days.
VERY nice people to deal with! Really nice clean dealership Friendly and nothing is too much trouble.
It's all ways a good experience it doesn't matter what Day it is.Thanks
I really like coming to Patriot. Everyone does an awesome job, and they are willing to explain various service issues.
The Service Dept is beautiful and the work I had done was quick and professional! Thank you BJ!
Excellent, quick service, knowledgeable, professional, polite employees who care about their jobs and their customers.
Quick, efficient service. Outstanding employees!
Service was completed as expected, the prices for services seemed very high to me. When I originally booked my state inspection I intended to have other work done at that time but after reviewing the prices listed decided against it. If the prices for services would have been more reasonable I would have gotten other work done during this visit.
The staff here is so friendly, they take care of all your needs and concerns.
Very relaxed and pleasant waiting room employees friendly and helpful the coffee bar and added plus.
Purchased a RAM 2500 from Traci and from the time I contacted the dealership to the time I drove off the lot the experience was excellent. Would recommend this dealership to anyone. Thanks, Traci, for a great experience!
Friendly people n made sure my needs taken care of.
The staff is awesome , my salesman Greg is the best, I brought my wife car here, and now I’m back to do the same thing, with the same sales person
Terrific dealership from top to bottom. ALL about taking care of the customer. The first real question is “How High”! do I need to jump to take care of you (the customer). Disappointment is NOT an option.
Good group of people that gave me space to make the right decision. Low pressure and worked to get me into a vehicle that suited our needs.