Customer Testimonials
Joseph gave me a great experience at patriot when I came down looking for a truck the rest of the staff were extremely friendly but joe stuck put to me helping me choose the perfect car for me 10/10 would definitely come again!!
I can't say enough great things about my experience working with Kasey. From the moment I arrived, he was professional, knowledgeable, and genuinely committed to providing the best service possible. he took the time to explain everything clearly, kept me updated throughout the entire process, and made sure I felt comfortable every step of the way.
What really stood out was their attention to detail and how he treated me not just as a customer, but as a valued individual. It's rare to find someone so dedicated, honest, and passionate about what they do. This was by far ... Read More DealerRater - Jul 2, 2025
Best customer service in the whole wide world. 10 out of 10. No one better
Brought my vehicle in for service and it was perfect from start to finish. My advisor kept me well informed as I was there and went over everything in detail that war needed. The whole team is great over at patriot and I recommend them to all my friend and family!
Had exceptional service at Patriot. Lynn is a fantastic service advisor and is extremely helpful during the whole process. She explained everything to me in great detail for my services. Debbie the receptionist is wonderful at check out! I always feel like I’m number 1 at patriot!
My experience with Lynn and all of Patriot is always above and beyond! All three advisors and the entire sales team always seem takes care of my wife and I. Thank you team Patriot
I recently had the pleasure of working with Joe while purchasing a vehicle, and I can honestly say he made the entire process smooth and stress-free. From the moment I walked in, Joe was friendly, knowledgeable, and genuinely listened to what I was looking for. He never pressured me into anything and took the time to explain all my options clearly.
From the moment I walked onto the lot, Joe was professional, friendly, and never pushy. He took the time to listen to what I was looking for, answered all my questions with honesty, and made the whole process feel smooth and stress-free. I truly felt like he had my best interests at heart. I would absolutely recommend Joe to anyone looking to buy a car! He is someone you can trust and at the end of the day feels like a friend! Thanks again Joe!!!
I recently worked with Joseph Abidelli at Patriot Buick GMC and had a great experience from start to finish. Joseph was professional, patient, and genuinely committed to making sure I felt informed and comfortable every step of the way. He answered all my questions clearly and never made me feel rushed or pressured.
What stood out most was his attention to detail and willingness to go above and beyond to help find the right fit for my needs. It’s rare to come across someone who is both knowledgeable and truly cares about their customers—Joseph is one of those ... Read More DealerRater - Jul 2, 2025
First time trying this dealership for service. I will be back for the next one. Staff is very friendly and waiting area is inviting.
Great people and great Delershilp I like dealing with Lee great GMC trucks I get alot of compliments on my new truck looks fantastic and Drives great.
Always professional, always work to have a happy customer. Kasey kept me in the loop on progress.
She was polite and professional while dropping my car off and starting my appt. Once I raised a valid concern, she became dismissive and rude. It was clear she was not trying to help and just wanted to get me off the phone. She also tried to blame me for the issue i had instead of working with me to resolve things. Very disappointed.
Very professional, very professional, very professional, very professional, very professional very professional, very professional very perfect
Lynn was very helpful in getting over vechile in for service very quickly. She made sure everything was scheduled and the job was done in a timely manner. She was great to work with.
What a phenomenal dealership. Everyone was very helpful and I will continue to bring my vehicle in for service
Dealing with them for quite a few years now. They are not pushy and lots of vehicles to pick from . And of course Sara is so sweet and knowledgeable. Taylor also did a great job getting things together.
Very friendly. Very clean nice waiting area. Everyone introduced who they were and what they do. Free coffee and treats
Josh is very thorough and does a good job explaining the vehicle and features. He is enthusiastic and you can tell he really likes what he is doing.
The service staff was very friendly and great to work with. They took my car right in and had it back to me earlier than expected.
Great service after a breakdown and tow to dealer for service. Allowed my camper to be stored overnight and fixed very very fast. They were fantastic.
Kept me informed about my car the whole time while working on it. Great service
Patriot GMC Boyertown is a great Dealership. I ordered a new 2024 Sierra Denali thru Ed Allwine, it arrived in a timely manner. All sales people are polite and professional. The Service Department, especially Melissa are knowledgeable, professional and polite. I highly recommend this dealership to all.!!
Beautiful facility! Work was completed on time and I was kept informed along the way via text. The technician that worked in my Yukon, Shane even sent me a video felling me what my tire and brake life were. Will definitely be back. Thank you!!!
The most beneficial thing for me is the open honesty with the work on my vehicle
Great Service and wonderful experience way to do you did a great job. Thank you I appreciate your attention to detail
From the time I walked in, I was greeted with professionalism and friendly manner. I was kept apprised of the progress of the service.
Very friendly and professional. Would go there to buy a vehicle again, and recommend my friends to go there too.
Great dealership, glad I chose them for my purchase. Will only use them for any service.
I purchased a used vehicle from this dealership.... From start to finish they have been great. The service department treats you royally
This is the 2nd vehicle purchased at Patriot GMC and could not be happier. Both Sarah and Taylor took the time to listen to our needs and preferences. They showed us several options and truly worked with us to get the best deal. Should we need another vehicle in the future Patriot will be our first stop.
Great service team, friendly staff and nice location. Reasonable prices and reliable service. Highly recommended.
They helped us when we were three hours from home. Very courteous and accommodating! A very nice facility!
service is great.Starting with Lynn..but others also. Josh is alwsys first to greet me and sara volunteered to help me with my car phop…
I was greeted in the convenient drive in service reception area by Lynn. She reviewed my vehicle and services needed. Waited in comfortable customer lounge, complete with Starbucks cafe! Great!
Great staff, well run. Comfortable waiting room with complimentary beverages and snacks. Recommend the dealership to friends and family.
Good job Good job and very nice people Good crew Great experience Miss Taylor is beautiful
Great experience...everyone does a great job! The only dealership I do business with...I won't go anywhere else.
Service was great got me in and out for a last minute appointment they also took well care of my seat a d floor with the covers
i thought lynn was wonderful and everyone else for that matter…josh and sara also
I had a fantastic experience with Patriot Buick GMC! Fernando Gonzalez was exceptional! He was extremely knowledgeable and quick to get me any and all information needed to help me with my purchase! I would absolutely buy here again in the future . . .
Tried to scam my wife for $6200 of fake issues. NEVER GOING BACK TO PATRIOT!
Very customer comfort oriented! Thanks! A lot. We’ll return for service. Ja dee dah.
Great service! Nice staff! Very clean restroom and free Starbucks coffee! Comfortable waiting room with a tv!
Brianna was great and really appreciated the owner taking the time to detail my car
They were timely. Very one is nice. No complaints Free drinks and snacks that's a good thing
Clean everyone was nice Free drinks ,did feel crowded roomy area to chill and wait for your vehicle to be serviced
I am new to Patriot as this is the first Buick I have purchases. All has been great from the start with working with Ed Allwine to close the deal and the service team where Melissa coordinated installation of my new mats!!
The Buick dealership in Boyertown is one of the best I have ever encountered. Everyone there met me with a smile, handshake, and asked how they could help me.. if I had a question, they answered it or directed me to someone who could do that. Well done.!
When I first bought this truck back in 2017 the dealership honored Veterans so they greatly honored me. The service manager knows people and walked me through my repairs like it was his truck. I personally had a conversation with the tech who did my work and we need to keep talent like him.
Very helpful. Joe the salesman is the bomb. I would send anyone looking for a gmc to stop by.
The Service and Staff were excellent. It’s the Same every time I go in for service.
I came to the dealer for oil change in front brake pad! And she recommended a few other services, which I OK agreed!
She never mentioned the prices then I got surprised!
I asked for front pads and they change the rotors to without consulting me and telling me that I get so surprised of the price in there too!
And I have VIP service pass and she charged me for oil change and be that supposed to be tire rotation, and they never did or never check the pressure of the tires!
I got surprised with this because all ... Read More DealerRater - Jun 3, 2025
Very professional. Thankful for the follow up after service. Great service and easy to make appointments using the app.
Everything at Patriot was wonderful. The staff were very friendly and accommodating, the dealership was clean and inviting, and how can you go wrong with free Starbucks coffee and snacks? Top notch service from everyone at Patriot. Melissa, my advisor was also amazing. She explained everything and gave me several options. I will definitely come again!
It was great as always They always provide great service and are always friendly and helpful
Good experience in having my car repaired following an accident. It’s looking and running great again!
Commission first customer 2nd. $2,000 In “required service” went to my Mitsubishi dealer it was $600 for required work.
Waiting on status of rain guards from GM that were installed by dealer as there is a defect with these parts as the do not fit correctly with our cars windows.
Took my 2019 Tahoe in for inspection. The service advisor had the wrong ticket up and would have charged me $1000 for services I did not need. Luckily my husband keeps good records and he called to speak with a supervisor, that is when it was discovered that she had the wrong ticket up. No apologies were made, I spent four hours there on my day off. Extremely frustrating. Very disappointed.
Went above and beyond even after I needed them even after I signed and took my truck home! Sarah, Josh, John and the rest of the team are A plus!
I had purchased a used GMC truck. I also purchased the exterior/ interior warranty. I’m so glad I did.! My truck got a pretty bad scratch on the side of the bed. I brought the truck to the dealership and John Landosca General Manager along with the sales team had my truck repaired. It looks great and it did not cost me a dime.
My window tint was damaged and they tried to hide it. They didn't reset brake life as requested. After servicing the battery the negative terminal was left loose. Seems like the mechanics don't care about customer cars
Excellent Service with extremely knowledgeable people who wanted to make sure you were completely satisfied!
Nice environment excellent service in and out in a reasonable amount of time will definitely be returning for ally service needs
Ed is the best. A Be Cee Dee Eee F Gee, H, I J Kay
Had a very positive experience. Sarah and Fernando did a exceptional job of working with me to get me into a vehicle that met mu needs.
I was told I have parallel park for my car and today I was told I don’t have parallel park, which is very disappointing. I also have a rattle in my dashboard which the tech people are going to look into.
Love this local dealership. Even though they are part of a larger organization they still treat everyone like family.
Exceptional service advisor. Been to multiple dealers over the years. I finally found the service department for me and my vehicles. Lynn really took the time to go over everything with my vehicle when it was in for service. I have had my share of bad experiences with service writers at other dealerships. But I have to say Lynn gives me the confidence that I have found the right dealership and service department for my whole family!
Went for an oil change rotate, worked with Lynn, she was amazing and so helpful when it came to the techs looking over the car! She explained everything! Will definitely come back again!
Patriot Buick's service people where polite and very informative about the services that my car might need and went the extra mile to help me with any recalls thst might be on my car. They answered all of my quetions. Over all it was a great expeireance.
Lynn greeted me upon pulling in the convenient service drive and quickly processed my service request. Super comfortable waiting area with a Starbucks cafe! All very good!
Kasey was excellent. Very impressed with the service provided. Car rental process was a bit bumpy but that was more on the rental agency I believe.
I would definitely recommend that dealer, everyone was so helpful and find for me exact color what I wanted
Was told car failed inspection for tie rod ends, and it may need spark plugs, plus are just over a year old. Given a price to do the repairs, about 550 for tie rods and alignment, said I would do repairs and bring back. My daughter picked up the car and I ordered the parts, later she noticed the car had fresh stickers, Makes me wonder if the repair was a suggestion or if someone tried to do an upsale, thinking I'd say just do the repair
Awesome, super friendly and go out of their way to make an amazing buying experience Patriot is your go to dealership for sales and service
Brianna was so helpful and informative. She made the process quick and painless. I felt like I was hanging out with one of my girlfriends. I love my new car and I’m so happy I bought it at Patriot.
Great service response. I was impressed with the thoroughness of their diagnosis and reporting. The embedded video details were unexpected. Well done. Kudos to both Kasey and the technician team.
Fantastic! Entire team is amazing. They take the stress out of car shopping and turn it into an enjoyable experience. Very professional and worked hard to get me a great deal. Love my Buick Encore!
Fast friendly staff and very clean, the coffee bar and the attendant, Rose, make the wait pleasurable.
Friendly, hometown dealership with quick service and pleasant environment to wait in. This is our preferred dealership.
Service was great. While waiting the wait area and snacks and drinks available are special. Thank you.
Kasey and the team were very helpful, curious, and knowledgeable. They are very responsive to client needs.
Gilbertsville Patriot GMC Service Department has a friendly and helpful staff, pleasant and comfortable waiting area and complimentary refreshments available.
Lee was the best car salesman I have ever dealt with over the years. My truck broke down unexpectedly and I was forced to buy a new one. I was also from out of town and needed a vehicle. He was very understanding and helped me through the process. Ben in finance was very, very helpful also. It was a great experience.
Everyone was very nice and welcoming. Was best experience I ever had. Definitely would recommend this dealership to friends and family.
GMC has the lift I need for my Roadtrek RV. They are very helpful in keeping my vehicle on the road.
Kasey Helped Me Out And The Mechanic Was Able To Reset The Code And Had Me On My Way.
Kind, listened to what we wanted, great price, easy to work with Will be back
Patriot Buick was sensational to work with throughout the entire buying experience! It was easy and dare I say fun even? Fernando was so helpful and quick to respond to absolutely every question I presented to him and he worked to get me everything I asked for and more! I would absolutely buy from him and Patriot Buick again in the future! Bravo!
great team of people, with a goal of meeting your automotive needs Recently purchased a 2025 canyon.. Went to the dealer with a question about operation, and while there discovered that drivers side running board was loose. Repaired on the spot! Great service!
Dealership was clean well maintained people were very nice service was very quick and efficient. Thank you.
Very clean fast service waiting area was huge with a Starbucks in it first time I seen that
Patriot Buick GMC is a great dealership to do business with. The service department is the best and Kasey Moyer does a great job!
Hold true to what they said they were going to do at a set price
Fantastic service. Kasey goes above and beyond to make customer experience exceptional. I’ll be back
I came in without an appointment and she took good care of me. Thank you
Our appointment was at 7:30 and the car was not done until 3. That to me is a problem. It should have been done in the morning.
good experience all around...second buick purchased from Patriot. All staff very helpful and courteous.. would highly recommend.