Customer Testimonials

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DealerRater May 17, 2025

Dealership was clean well maintained people were very nice service was very quick and efficient. Thank you.

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DealerRater May 16, 2025

Very clean fast service waiting area was huge with a Starbucks in it first time I seen that

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DealerRater May 16, 2025

Patriot Buick GMC is a great dealership to do business with. The service department is the best and Kasey Moyer does a great job!

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DealerRater May 16, 2025

Hold true to what they said they were going to do at a set price

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DealerRater May 15, 2025

Fantastic service. Kasey goes above and beyond to make customer experience exceptional. I’ll be back

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DealerRater May 15, 2025

I came in without an appointment and she took good care of me. Thank you

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DealerRater May 12, 2025

Our appointment was at 7:30 and the car was not done until 3. That to me is a problem. It should have been done in the morning.

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DealerRater May 12, 2025

Everyone was very friendly. The entire place is very clean. The service department is outstanding. My salesperson was very professional and I felt very comfortable with her. I am a widow and this was my first time purchasing a vehicle by myself.

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DealerRater May 11, 2025

Very nice facilities, spacious and all the staff are great I trust my vehicle will be done right with Patriot

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DealerRater May 11, 2025

good experience all around...second buick purchased from Patriot. All staff very helpful and courteous.. would highly recommend.

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DealerRater May 11, 2025

The dealer service department does a lot of things right. They are courteous and professional. The waiting area is clean with nice chairs. The complimentary snacks and drinks is an awesome bonus as well. Keep up the good work!

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DealerRater May 11, 2025

The representative was very helpful. Although I decided to trade my trax in at another dealer they didn't complain.

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DealerRater May 10, 2025

Courteous employees Need to put protection down on drivers floor. Car returned with grease on the mat.

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DealerRater May 10, 2025

This dealership is amazing and the staff here are fantastic at what they do. They helped me a lot.

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DealerRater May 9, 2025

This dealership is pathetic to deal with. I would not recommend them to anyone anymore (already referred 3 people, who bought vehicles before I knew how terrible they are to deal with). I bought my truck there and the extended warranty and have had nothing but issues with it and they refuse to fix it correctly. It is unreliable and broke down on me and my family 3 times. Ended up having to take the truck and trade it elsewhere for a new one because they would not properly fix it and it couldn’t be relied on.

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DealerRater May 9, 2025

My whole experience from booking my appointment to picking the car up was fantastic. Lynn is a great service writer, give her a raise!!!

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DealerRater May 8, 2025

Everyone did a great job and it was completed in a reasonable amount of time

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DealerRater May 7, 2025

Everyone was very welcoming, and everything went smooth. Had my wiperblades replaced as well which were very much needed.

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DealerRater May 7, 2025

Patriot GMC was very nice to do business with everyone is friendly and easy to make an appointment with.

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DealerRater May 7, 2025

Easy to work with and I got the vehicle that fits my needs. I think this at least the fifth vehicle I have purchased from this agency over the years.

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DealerRater May 6, 2025

Got me scheduled at a time convenient to me. I do think they owned a bit more of the responsibility for the cap coming off the mirror than they were willing to accept.

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DealerRater May 6, 2025

Overall it was a good experience. The lady that checked me in was very nice so was the lady that checked me out. Also it was very nice that my car was brought around to me.

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DealerRater May 6, 2025

I went for a oil change and they forgot to reset the oil counter reminder. Now I have to deal with it reminding me to change my oil until next time.

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DealerRater May 5, 2025

Always professional Cares about the customer and any issues they are having Does a1 work

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DealerRater May 5, 2025

Always keep me informed about vehicle service needs to keep me safe and running well!

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DealerRater May 4, 2025

I liked Brianna, I didn't like being passed around to different people once the sale price was agreed on. I did not like that I felt being take advantage of with warranties, I felt like was a shell game. then after the sale I was given another person, Joe, to show us the vehicle, it was more about onstar and the radio. not enough operation instructions. Next day when it rained, I couldn't figure out how turn on the wipers. we had to slow the process- too eager to make end of month quota. Like coming in to ... Read More

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DealerRater May 2, 2025

Very friendly and accommodating. This dealership is very close to my home which makes it appealing to me.

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DealerRater May 1, 2025

Always get top notch service. Keep me updated through the entire time they work on my vehicles. Staff is very courteous.

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DealerRater Apr 30, 2025

I must say my experience with everyone was quite surprising! This establishment was noticeably kind and polite. It was obvious they were concerned more about your needs as well as providing one with great customer service. Made the entire shopping process for a new vehicle most pleasant!!

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DealerRater Apr 28, 2025

Very friendly place. Josh was the best.everyone made us so comfortable with a relaxed atmosphere.was not rushed at all to buy a car.

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DealerRater Apr 28, 2025

This time was not like the other times so I'm not sure if something changed but there were several services that were labeled as needing immediate attention and I was not told about them and then they were marked as declined. I was aware of the 2 services that were the 36k mile and I did decline those but all the other ones that I only found out through the video that was sent were marked as declined and I wasn't given the option to take care of any of those. She wrote up the order prior to knowing ... Read More

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DealerRater Apr 27, 2025

I found the staff to be courteous, well informed and helpful. Rose took me home after I dropped off my car. I knew Gibson Mattice would do a thorough job inspecting my car and give me the best advice as to how to proceed. Then I picked up my car later in the day and Julie took my payment and guided me to where I would find my car.

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DealerRater Apr 25, 2025

Everyone is so friendly.would recommend buying from here.very professional. Very clean showroom and dealership

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DealerRater Apr 25, 2025

Glbert MASSTIC and Kasey were wonderful to work with in dealing w my car. I hope Gilbert can work on my car next week as am currently stopped in Main st in Balley as my car engine has overheated again.😓 .

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DealerRater Apr 25, 2025

Everyone was very polite, very professional, and I really like the walk-through that is sent to you by the tech doing the work.

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DealerRater Apr 24, 2025

Ed is professional, respectfully,knowledgeable, polite sales person. A great asset to your company. I would recommend him to anyone.

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DealerRater Apr 24, 2025

Great communication from drop off to pick up. The dealership was super clean and organized!

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DealerRater Apr 24, 2025

Great experience with Joseph! Very knowledgeable and wanting to make sure I was completely satisfied

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DealerRater Apr 24, 2025

My appointment was right on time. The diagnosis was completed promptly and an answer to the issue provided.

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DealerRater Apr 24, 2025

What Can I Tell You ,Melissa Was Good Had Me in And Out in A Hour She Did A Good Job

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DealerRater Apr 24, 2025

Everyone that works at patriot GMC is very professional and I would recommend them to all my friends and family

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DealerRater Apr 24, 2025

Lynn was very helpful. Good communicator Everyone in the service department is very friendly and the Starbucks is nice also

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DealerRater Apr 23, 2025

Excellent service and would highly recommend it to anyone looking for service on there vehicle

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DealerRater Apr 23, 2025

The entire sales team at Patriot was an absolute pleasure to work with. We began searching for my new truck several months ago - the persistence of the sales team in listening to what I needed and finding the right vehicle was what closed the deal! Great experience working with this team!

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DealerRater Apr 22, 2025

Very customer service oriented Focused on providing timely updates, confirming and accommodating customer requests, and communicating

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DealerRater Apr 22, 2025

Great communication of the repairs. Nice snack bar. Repair was done quickly. They did an excellent job.

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DealerRater Apr 22, 2025

Excellent service, always kept me informed, quick turn around, super friendly and not pushy for extras.

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DealerRater Apr 22, 2025

Joe was absolutely wonderful. Best experience ever. Easy. He had excellent knowledge of the vehicle we bought. I would recommend Joe to everyone I know.

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DealerRater Apr 21, 2025

The service center easy to work with and friendly. They are informative on the work that is required.

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DealerRater Apr 21, 2025

Kasey was amazing I would highly recommend him for my next or future visits ahead he was very attentive I will be coming back to him for my future automotive needs

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DealerRater Apr 20, 2025

Reliable trustworthy service that was transparent timely and professional. Thank you for honoring our warranty

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DealerRater Apr 19, 2025

Buying a car here was a great experience. Everyone we dealt with at this dealership was great especially Brianna

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DealerRater Apr 19, 2025

All employees that I worked with very friendly, knowledgeable, and communicated the well throughout the process. I worked with Ed and would purchase other vehicles there.

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DealerRater Apr 18, 2025

All personnel were professional and courteous. Would love to work with Patriot again in the future.

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DealerRater Apr 17, 2025

Always professional costumer support Always professional auto service. Highly recommended for all your maintenance needs including auto sales.

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DealerRater Apr 16, 2025

Knowledgeable. Took the time to explain vehicle operation. Made the buying experience less stressful compared to past buying experiences.

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DealerRater Apr 14, 2025

My experience was outstanding, this is the 3rd vehicle I have bought from this dealership. I will continue to come back to Patriot because of the Sales and Service Team. Top Notch!

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DealerRater Apr 13, 2025

Very informative and friendly. Was kept informed regarding diagnostics and parts availability. All details regarding service parameters were very clearly explained.

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DealerRater Apr 13, 2025

Patriot’s entire team is INCREDIBLE! Courteous and responsive staff. Great customer service! I highly recommend them to anyone in need of sales or service.

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DealerRater Apr 13, 2025

The dealership is near my home and easy to get to. It is neat and clean with modern furniture and good customer features and waiting area. The sales staff personnel are friendly and knowledgeable making it a pleasure to work with when purchasing a new car.

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DealerRater Apr 13, 2025

very nice friendly , clean on point with answering questions and concerns . pricing detailed very clear

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DealerRater Apr 12, 2025

Very nice people The staff are professional and I have always been treated with kindness.

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DealerRater Apr 11, 2025

Excellent Dealership. Working with Josh and John was a pleasure and they went above and beyond.

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DealerRater Apr 11, 2025

My first time for an oil change. Lynn was a good service rep she was fast an explained everything about the process.

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DealerRater Apr 10, 2025

Best sales people ever and Brianna she is amazing. Recommend this dealership for everyone. People go buy a car "Patriot" , trust me I'm still smiling.

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DealerRater Apr 10, 2025

My first time here and everyone was welcoming. Thank you Kasey for taking care of me.

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DealerRater Apr 10, 2025

It was a pleasure working with Josh and the staff at patriot buick purchasing my new Buick Envista. The showroom is nice and the tour of the service area was clean and modernized. If I or my family friends are in need of a Buick or GMC I would highly recommend Patriot Buick-GMC.

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DealerRater Apr 10, 2025

Kaycee immediately greeted me when I entered the building and he had excellent customer service skills.

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DealerRater Apr 9, 2025

They take the time to fit your needs. Everyone there is very knownledgable about what the customer is looking for in repairs. Melissa takes the time to go over everything your vehicle needs and could need. They are pleasant to work with and i will always use patriot gmc for all my vehicles and vehicle needs!

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DealerRater Apr 8, 2025

Service was great had issue with oil change and the issue was taken care of right away

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DealerRater Apr 8, 2025

As always, the Service Team has done an excellent job in performing the Maintenance Work on my 2018 Regal Sportback.

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DealerRater Apr 8, 2025

Lynn was very nice and solved my problem. I would recommend dealing with Lynn at Patriot

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DealerRater Apr 8, 2025

I took my car there for an oil change and tire rotation. I spent 3 hrs there only for the very next day lights came on that never appeared prior to visiting them.

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DealerRater Apr 8, 2025

Always take good care of my vehicles efficiently Very responsive and explain everything well Very well

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DealerRater Apr 8, 2025

I Came in To Get A New Plastic Molding For My Tailgate They Had Me in And Out in 1 Hour

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DealerRater Apr 8, 2025

Breanna was amazing during the whole process along with the dealership as a whole. Made sure everything was good and ready to go for us! Including putting me into a rental for a small windshield repair.

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DealerRater Apr 8, 2025

Clean very courteous attention to detail nice people real comfortable atmosphere I felt at ease while getting my car fixed

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DealerRater Apr 4, 2025

Lynn took care of everything as always She went above and beyond Thank you for everything

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DealerRater Apr 4, 2025

Kasey was awesome’ first time at this dealer - love it. Fleet car and pleasantly surprised by the experience

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DealerRater Apr 3, 2025

Knowledgeable courteous staff. Staff worked with us to help us understand the new design. thanks.

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DealerRater Apr 3, 2025

Always a wonderful experience at Patriot. Working with Brianna, Sarah and John made my experience so personal.

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DealerRater Apr 3, 2025

Had issue with oil change but Melissa took care of the issue right away great service.

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DealerRater Apr 3, 2025

Outstanding Sales and Service! Joe was great, no pressure salesman, and always cheerful and responsive.

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DealerRater Apr 2, 2025

They are very nice but it took almost 2 hrs to get an oil change and tire rotation. That is the only issue I have. I did have a scheduled appointment.

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DealerRater Apr 2, 2025

I Needed A Oil Change And Kasey Was To Get in And Get Done And Out.

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DealerRater Apr 2, 2025

Courteous and accommodating. They took into consideration the financial issue that was presented at the time of my visit. They didn't push for something out of range. Great job 👏!

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DealerRater Apr 1, 2025

Hope its one I can trust. Write at least 15 words write at least 15 words.

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DealerRater Mar 31, 2025

I dropped my vehicle off for service . When I picked my vehicle up, my service tire monitor light was on which was not on when I dropped the vehicle off. When I approached the service agent about this, she asked the mechanic that serviced my car to come out and speak with me. He said that it was a bad sensor and the tire pressure was fine. I asked why I was not notified. They said sorry but we can get it in sometime today to replace the sensor. Total inconvenience since I am not local to the area and ... Read More

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DealerRater Mar 30, 2025

The service provided at patriot Buick was outstanding. From the initial phone call the service team was friendly and professional.

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DealerRater Mar 30, 2025

Everyone at the dealership was very friendly and courteous and was eager to help me throughout my visit

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DealerRater Mar 29, 2025

Everyone was friendly and courteous. Got a great deal on a new GMC truck. Happy to have stopped in, Thank you all!

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DealerRater Mar 29, 2025

Other than the car being delivered dirty interior and the check taking so late to clear, it was great. Brianna was excellent.

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DealerRater Mar 27, 2025

The service dept is always clean and well kept, service advisors are communicative and very accommodating. I didn’t ask, but was hoping, that my vehicle would be washed when I picked it up after the service was complete. To my surprise my truck, after being repaired, was washed and freshened up on the inside. That was huge, made my day. Or rather I’m still a little impressed almost a week later. Please thank the people behind the scenes that made my experience smooth and impressive.

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DealerRater Mar 27, 2025

I had some car repairs done and not very happy with the service we received. We will never use this service department again

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DealerRater Mar 27, 2025

It's always a pleasure to do business with Patriot Dealerships. Ed Allwine is the best... as is their entire staff. Highly recommended!!!

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DealerRater Mar 27, 2025

Always a pleasure to work with Patriot From buying experience to the service department, everyone is courteous and thoughtful in the way they approach their clients

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DealerRater Mar 26, 2025

Appointment was well communicated and clearly explained before and after service. No unexpected issues during Appointment.

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DealerRater Mar 24, 2025

The dealership was clean and everyone was courteous. The work was done as expected in less than a full day. Communication from the service rep(Melissa) was excellent. She promptly answered a question I had about the proposed service before I committed to it. I also liked the video from the technician that showed the condition of the issue. I have not experienced that before.

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DealerRater Mar 23, 2025

Always easy to schedule an appointment. Sara(the sales person) is wonderful and very helpful. Always a pleasure going there.

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DealerRater Mar 23, 2025

The dealership is so friendly and very professional. LYNN goes above and beyond to help.

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