Customer Testimonials
The team squeezed me in to a service appointment on short notice during my small time frame requested. Much appreciated
Service department is thorough, friendly and professional.
These guys are very pleasant and always willing to work with you no matter what the issue may be,I travel from Philadelphia to the one in Gilbertsville PA. because the service is outstanding.
Completed job on time, friendliness, and professionalism.
Everyone was polite and friendly. I appreciated the offer for snacks and a hot drink.
Couldn't get better, awesome people, great service, keep it up! Thanks for taking care of my Denali.
The employees were really nice and the waiting room area was very nice and clean. I especially loved the complimentary Starbucks. I think I'm going to come here from now on for my oil change.
Easy check in. Little understaffed, had to call after vehicle in for service for 7 hours to get status. Customer service was friendly when phoned. Quick, fast checkout.
I came during an extremely stressful time and they couldn't have been nicer especially BJ.
Everyone was polite and courteous everything was detail oriented I was kept in the loop about what was the prognosis and how it was going to be resolved
Ryan Faherty was excellent. Got the tires i wanted, explained everything and answered all my questions
Everyone that I know is treated like Family there and Angie is the best at having A Great Experience there
Ryan handled a pretty long list of requested and needed services flawlessly finding the tires I wanted, answering all my questions immediately, filling out my rebate info and adjusting when I had to postpone my appointment. Whole experience was totally professional and done right.
The service manager was easy to work with and he followed up after the service visit. Also my salesman Dylan has followed up several times.
Very pleased with the dealership and keeps a person informed every step of the way.
excellent service, very responsive, well done!
Excellent response and service, that is why I keep coming back time and time again.
Really nice and easy experience!! Thank you so much Sara for helping us again!! A
Friendly professional staff who alway do a good job. I feel welcomed and Portland. Pleasure to do business with
Highly recommend! They went above and beyond of what I expected.
Greg was very helpful in assisting me in choosing this vehicle. Everyone on the team was pleasant and professional. They allowed plenty of time to work with through a vehicle tutorial and appropriate warranty coverage.
Great communication & service Ryan was very knowledgeable! I will continue to use this dealership for service
The ladies at the service area are so nice and accommodatingg for the customer.
Always amazing service and never disappointed. They always make you feel like you are the only and best customer. I’ve been loyal to them for over 15 years
Making and appointment is easy, the people are customer oriented and the service is great.
The Absolute Best in the business. I have purchased multiple cars from Patriot and Melissa was always a pleasure to deal with . No Smoke and Mirrors here. You will Not be disappointed with Patriot!!
Was always greeted warmly. Everyone is friendly. Expert attention and no hassle sales.
(Translated by Google) They are very friendly and attentive and they always look for a way for you to leave 100% satisfied (Original) Son muy amables y atentos y siempre buscan la forma de que salgas 100% complacido
Your people are fantastic. I always feel at home at your dealership and know I can trust you to do the right thing.
Great dealership! Great service department. John Schmidt , our sales person is professional, caring, and found us the perfect car. Would not deal with anyone else
Well it’s with in walking distance an the service people are Al so nice
Your people are the best from the salesman right down to your service writers
They always provide great professional service. The staff is very friendly, and the salesman are the best around!! I highly recommend this dealership!
Some odd issues with the car. The service guy investigated and found we had some extended warranty on both of them. You fully uderstand how wonderful it was!
Customer service is great as they go above and beyond making sure the customer is satisfied
Patriot has been very helpful in resolving my problems and working with me. They do provide a shuttle service, which is greatly appreciated, but the hours and availability are limited. Their service is good but pricey, as is often the case at dealerships.
Very professional and accommodating. Ed Allwine is a great salesperson who keeps you up to date on problems and questions. Would highly recommend Patriot and Ed to anyone!
I recently had the pleasure of purchasing my new vehicle from Patriot Buick GMC. From the initial test drive to leaving with my new vehicle I was astonished at the high level of customer service I received. Purchasing a vehicle has always been a process which I have found stressful. Having previously purchased Range Rovers and BMW’s I was prepared for the oncoming “pushy salesmen” And then … they didn’t come. Instead, at Patriot Buick GMC you get knowledge staff who are helpful, who listen and who are accommodating. I had the pleasure of working with Ed Allwine. Mr. ...
I had my car in for 2 recalls and emissions work. Angela was very helpful in explaining the details of what was recommended for my car. Other than it being somewhat pricey, everyone was courteous.
I recently had the pleasure of purchasing my new vehicle from Patriot Buick GMC. From the initial test drive to leaving with my new vehicle I was astonished at the high level of customer service I received. Purchasing a vehicle has always been a process which I have found stressful. Having previously purchased Range Rovers and BMW’s I was prepared for the oncoming “pushy salesmen” And then … they didn’t come. Instead, at Patriot Buick GMC you get knowledge staff who are helpful, who listen and who are accommodating. I had the pleasure of working with Ed Allwine. Mr. ...
4th car purchased with John Schmitz. Always goes the xtra mile to find the perfect car and makes sure it is perfect in every way.. Won’t deal with anyone else but John and Patriot. Professional and caring. Goes the extra mile to deliver the best quality vehicle at the best price possible. Nothing is too much trouble for John
Service was scheduled quickly and done at the time I was told.
Everyone was so nice and accommodating. Took excellent care of me and my vehicle. Ryan is the best!!
Service here is great. The waiting area is comfortable and Starbucks and snacks free.
BJ and Sarah and the team at Patriot have always been the best. I will continue to use them for service on my 2020 Sierra AT4. Pleasure to return.
Service area is great, no hassle drop off & puck up. I can usually get in when I want. Guys are knowledgeable and friendly, and helpful.
I had a great experience at Patriot. All of the people I dealt with were nice and mad me feel comfortable. Greg was great to work with
I loved everything about my experience. Everyone makes you feel so welcomed and they are so friendly. I typically do not like dealing with buying a car… They made it so easy.
From the phone call to my trade-in value, the finance department, to the tour of the dealership everything was professional, accurate, and friendly. I look forward to many years of service and future purchases.
No pressure to buy a vehicle. The staff is amazing by listening to the wants or needs in a vehicle and they all help each other.
The service department is knowledgeable and goes above and beyond to keep you informed through the entire process. I appreciate the level of care and detail handling my services. Thanks Angie for stellar communication!
It is the best dealership I have ever entered. Love everyone who works there. Very professional.
Everyone there from sales to parts is courteous and professional. Angie in the service department goes above and beyond. Thanks
Clean, friendly very comfortable waiting area with coffee/teas and refreshments. Angie was extremely thorough and quickly resolved my vehicle issues
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It’s a pleasure to be greeted by such friendly people. And my service consultant checked in on me to ask if I needed anything while I was waiting for my vehicle to be ready.
Great service, BJ. Knew his stuff and kept in touch to keep us updated
Everyone super friendly
Very patient salesmen, thoroughly explained all,showing me all the bells and whistles.except my map has no sound.
make you feel like family
It was quick and easy to get an appointment, the staff was quick and efficient
Top notch sales and service...and they have a Starbucks
All issues have been taken care of hopefully no more we would come back again do the service
Salesman John Schmidt is knowledgeable, friendly and patient. He took the time to listen to my needs and found a vehicle that was just right. The entire staff was very nice and helpful. I highly recommend this dealership!
Everyone was friendly and very accommodating. John Schmidt was my salesman and he is extremely knowledgeable and courteous. He listened to what I was interested in and what my goals were. I felt he was very genuine is his desire to find me a vehicles that I would be happy with.
Everyone was very polite and cordial BJ & Ryan were great with keeping me in the loop of the progress of my vehicle
Very good!!
Great service good prices, fast service
Service advisors were very polite. Clean facility. Good free coffee. Very spacious and comfortable waiting area.
Clean, courteous, helpful. And very clean business. Answered all my questions. I wouldn’t hesitate to recommend this dealership and service department to anyone.
The whole staff is amazing! They’ve been so helpful and create a great environment. Sarah, has checked up and asked about my car and has helped me with everything. I just sold my car back to them but will definitely be returning! They’re a great business.
Dylan and Matt were wonderful! I came in just to window shop as a first time buyer and left with signed papers to a 2019 Chevy Trax! They made the whole process very smooth and easy, they did excellent when working with a first time buyer. 10/10 stars would recommend Dylan for anyone buying a new car! He was very personable thank you so much for taking care of us and putting me in a great car! Great customer service, the entire staff was nice, if you want a wonderful visit, take a trip to Patriot in Boyertown/Gilbertsville!!!
Dylan and Matt were wonderful! I came in just to window shop as a first time buyer and left with signed papers to a 2019 Chevy Trax! They made the whole process very smooth and easy, they did excellent when working with a first time buyer. 10/10 stars would recommend Dylan for anyone buying a new car! He was very personable thank you so much for taking care of us and putting me in a great car! Great customer service, the entire staff was nice, if you want a wonderful visit, take a trip to Patriot in Boyertown/Gilbertsville!!!
We have bought two vehicles from Patriot Buick GMC in Gilbertsville because of the atmosphere and amazing staff there. They were so welcoming and knowledgeable and figured out just the right vehicles to perfectly fit both me and my husband. We have recommended them to all of our friends and continue to use them for service, as well. They recommend the required maintenance needed per the car’s mileage or whatever else they might happen to find during their inspection, but they are never pushy.
I really like the help there and feeling like family and Angie is the best and so help full Michael Coll
I brought my car in for service and dealt with Ryan. He was so helpful. I highly recommend. Will definitely be back!
I had my car serviced here and dealt with Ryan . He was great to work with and I highly recommend. Smooth and easy experience!
Went in for service on my car and had a great experience. Ryan in the service department was very helpful.
Took my vehicle in to be serviced and had a great experience. Thank you Ryan Faherty for all your help.
I had my car serviced here and dealt with Ryan . He was great to work with and I highly recommend. We will be back!
Went to this dealership to have my car looked at after dealing with some minor issues and had one of the best experiences I ever had with a mechanic/dealership. I dealt with Ryan in the service department and he was incredibly friendly and knowledgable. He made the whole process painless and I would definitely go back here for any of my future car needs, as the service was top notch. If you are in need of car service, definitely go here! Thank you Ryan/Patriot Buick GMC for all your help!
I had a fantastic experience dealing with Ryan Faherty in the service department. I am leery of most interactions at a dealership because I think of the Seinfeld “rustproofing” episode; however, I was incredibly surprised by how fair and transparent they were with me. They told me i didn’t need something that I brought up myself as thinking I needed. That showed me trust and eased my concerns tremendously. I would definitely go back.
Took my car in for service and couldn’t believe how nice of a facility this was. Ryan was my service advisor and he was amazing. I’ve been to many places before, but Patriot is the best. See Ryan, he will treat you like family and look out for you!
Always get great service
I brought my car in for service and had a pleasant experience. The staff was friendly and knowledgeable. The facility was very clean and had complimentary Starbucks while you wait. I will definitely go back again.
I have been coming here for a few years now and everyone at Patriot is the best! Top to bottom they care about the customer experience!!!!
Service was fast and on time. Pleasant Efficient Professional The waiting room was clean and nice, free coffee
Service rep was friendly and efficient. Pricing was average among competitors.
The Service Team is Awesome! Mechanics do first class work led by a Brilliant Service Dept Manager
Angie is great. Service is always spot on and they are always to work with you to provide the best customer service possible.
Great communication at the dealership, Ed and Melissa were super great. The guy that stared at me while I was going over car points was scary , but a xxxx of a guy. It was Jason, I could hang with him anytime. The entire operation impressed me. As a 42 year Law Enforcement retiree, they’re the BEST!
Everyone is very Friendly and professional. The location is clean. I will return to them.
Sarah and the Patriot team are simply fantastic. They remove all the stress a buyer could have when buying a vehicle and turned the process into something pleasant!
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